Effective Date: September 1, 2025
Last Updated: September 1, 2025
ORIAH Care, A Licensed Clinical Social Worker, PC (“ORIAH Care,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information through our website and professional services.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide: When you contact us through our website, phone, or email, you may provide information such as your name, phone number, email address, and details related to care needs.
- Health Information: As a Licensed Clinical Social Worker Professional Corporation, we may collect health-related information from clients during the course of professional services. Such information is considered Protected Health Information (PHI) and is governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Technical Information: Like most websites, we may collect limited information automatically, such as IP address, browser type, and how you interact with our site. This helps us improve the website but does not identify you personally.
2. How We Use Your Information
We use the information we collect to:
- Provide care management, coordination, and supportive counseling services.
- Communicate with you about your inquiries, appointments, or services.
- Coordinate care with physicians, specialists, and other members of your care team (with your authorization as required by law).
- Maintain and improve our website and services.
- Comply with legal, ethical, and regulatory obligations.
3. HIPAA Compliance
As a Licensed Clinical Social Worker Professional Corporation, ORIAH Care follows all federal and state regulations regarding the privacy and security of PHI:
- Confidentiality: PHI will not be disclosed without your written authorization, except as permitted or required by law (e.g., in cases of suspected abuse, threats of harm, or as required by a court order).
- Safeguards: We use administrative, technical, and physical safeguards to protect PHI against unauthorized access, use, or disclosure.
- Patient Rights: Clients have the right to access and request amendments to their health records, and to receive an accounting of certain disclosures, consistent with HIPAA.
For a complete description of your rights under HIPAA, you may request a copy of our Notice of Privacy Practices, which is provided to all clients upon intake.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only as follows:
- With your consent or authorization.
- With care team members, providers, or insurers, as permitted under HIPAA and state law.
- With trusted service providers (e.g., secure email or data storage providers) who are bound by Business Associate Agreements (BAAs) to safeguard PHI.
- As required by law, regulation, or legal process.
5. Data Security
We take reasonable steps to protect your information using secure technologies and procedures. However, no system can guarantee absolute security. Please do not send sensitive health information via unsecured email or website forms.
6. Your Choices
- You may choose not to provide personal information through the website.
- You may request access to or correction of your records by contacting us directly.
- You may opt out of non-essential communications (e.g., newsletters).
7. Minors
Our services are intended for adults and older adults. We do not knowingly collect information from children under 13 through the website. If you believe a child has provided information, please contact us and we will delete it.
8. Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest revision. Continued use of our site or services indicates acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, HIPAA compliance, or your personal information, please contact us:
ORIAH Care, A Licensed Clinical Social Worker Professional Corporation
23 Railroad Ave #13
Danville, CA 94526
Phone: 925-263-9641
Email: aliza@oriahcare.com